Privacy Policy

Last updated 27 September 2026

Your privacy matters. This policy explains what Joshua Whysall Photography collects when you use this website or get in touch, why it is collected and how it is handled.

Who we are

Joshua Whysall Photography is a Sunshine Coast photography business offering wedding, couples and family photography. In this policy, “I”, “me” and “my” refer to Joshua Whysall Photography.

Information I collect

When you enquire through this website, by email or by phone, I may collect:

• your name and your partner’s name;
• your email address and phone number;
• your social media handle;
• the photography service you are interested in;
• your event date, timing, venue or location;
• how you found Joshua Whysall Photography; and
• anything else you choose to share in your message.

If you book, I may also collect the information needed to prepare your contract, plan your photography, issue invoices, communicate with you and deliver your photographs.

Basic technical information—such as your IP address, browser or device type, the pages requested and the date and time of a request—may be recorded in ordinary website hosting and security logs.

How I collect information

I collect information directly from you when you complete the enquiry form, email, call or otherwise communicate with me. Limited technical information may be collected automatically by the website’s hosting and security systems.

How I use your information

I use personal information only where it is reasonably needed to:

• respond to your enquiry and check availability;
• provide quotes and information about services;
• manage bookings, contracts, planning, payments and gallery delivery;
• keep appropriate business, accounting and legal records;
• protect the security and reliability of the website; and
• improve my services and the experience I provide.

I will not add you to a marketing list without your consent.

Enquiries sent through this website

Enquiry form submissions are not saved in the WordPress dashboard. They are sent by email so I can read and respond to them. The website host and email provider may retain technical delivery records as part of providing and securing their services.

Cookies, analytics and embedded content

This website does not currently use advertising cookies or visitor analytics. WordPress may use essential cookies for secure administration and login functions. Pages may occasionally include content hosted by another service, such as video. That provider may collect information or set cookies under its own privacy policy when you view or interact with the content.

If analytics or marketing tools are added in the future, this policy will be updated before they are used.

Sharing your information

I do not sell, rent or trade personal information. I may share limited information when it is reasonably necessary with:

• trusted providers that support website hosting, email, invoicing, payment processing, gallery delivery, information technology or security;
• professional advisers such as accountants, insurers or legal advisers; or
• authorities or other parties where required by law, or where necessary to protect legal rights, safety or security.

These providers receive only the information needed for the service they perform.

Overseas processing

Some service providers may store or process information outside Australia, including in the United States. I take reasonable steps to use reputable providers and appropriate safeguards. You can contact me if you would like current details about the providers relevant to your information.

Photographs and client galleries

Photographs and client galleries are handled in accordance with your contract. Images are used on this website, social media or in other promotional material only as permitted by that contract or with your consent.

Family enquiries should be made by an adult, parent or guardian. This website is not intended to collect personal information directly from children.

How long I keep information

I keep personal information only for as long as it is reasonably needed to respond to your enquiry, provide services, manage our relationship and meet business, accounting or legal obligations. When it is no longer required, I take reasonable steps to delete or de-identify it.

How I protect information

I use reasonable technical and organisational safeguards, trusted service providers and access controls to protect personal information. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.

Accessing or correcting your information

You may ask what personal information I hold about you, request a correction, or ask me to delete information that is no longer required, subject to any legal or record-keeping obligations. I may need to verify your identity before completing a request.

Privacy questions and complaints

For a privacy question, request or complaint, email admin@joshuawhysall.com and include enough detail for me to understand the issue. I will review it and respond within a reasonable period.

If you are not satisfied with the response, you can contact the Office of the Australian Information Commissioner for information about making a privacy complaint.

Changes to this policy

This policy may be updated when the website, services or legal requirements change. The latest revision date will always appear at the top of this page.